Griswold is More Than Home Care
It’s Peace of Mind
At Griswold Home Care for New Castle County, we offer compassionate in-home care for those who want support to live where they love. With over four decades of experience and a storied legacy of compassion and integrity, we focus on the people we meet and the connections we make right here in our own community. It is our privilege to support your unique needs with respect, empathy, and dedicated attention so you can Live Assured, without the weight of worry.
Griswold is an award-winning pioneer in the non-medical home care industry. We believe Care Professionals are the foundation of our success, and our commitment to innovation is based on our desire to improve the lives of everyone we touch as we serve this community. We focus on personal care, homemaking, companionship, and support for those with conditions, illnesses, or injuries.
Meet Your Team
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Patrick Gray
Co-Owner / Director / COO
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Carrie Gray, D.B.A.
Co-Owner / CEO
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Theresa Williams
Client Care Manager
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Jodie Sharpe
Office Manager
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Holly Mackowski
Business Finance Manager
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Carla Simmers
Client Care and Scheduling Manager
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Nancy McCaffery
Client Care Manager
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Karen Burris and Bentley
On Call Administrator
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Diana Armstrong
On Call Administrator
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JoJo
Office Mascot
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Patrick Gray
Co-Owner / Director / COO
Patrick Gray serves as the Co-Owner / Director / COO for Griswold Home Care. In this role, he manages the day-to-day operations of the business, working closely with the administrative and caregiver staff.
Patrick has over 15 years of experience in the senior living sector in Delaware. He previously served as the Director of Senior Living for Bayada Home Health Care’s New Castle County office and Director of Marketing for Senior Living throughout Delaware and Southern Pennsylvania for Bayada Home Health Care. Prior to joining Bayada, Patrick worked in marketing and management at senior living communities in New Castle County. In addition to his extensive senior living experience, Patrick also holds two industry certifications – Certified Dementia Practitioner and Certified Dementia Support Group Facilitator. Patrick has also worked in marketing and management roles in the new home construction industry.
Patrick’s commitment to the community extends to his volunteer roles with Lori’s Hands (board member), The Alzheimer’s Association (volunteer), and various volunteer roles with his neighborhood association and local swim club.
Patrick holds a Bachelor of Arts degree in Marketing from Davis and Elkins College in Elkins, WV. He lives in Wilmington with his wife and son. In his spare time, Patrick enjoys time with family and friends, travel, hours on the beach, and various outdoor activities where he can connect with nature. The Grays have a goal to see all 50 US States by the year 2027 and they have 6 states to go.
Carrie Gray, D.B.A.
Co-Owner / CEO
Carrie Gray is the Co-Owner / CEO of Griswold Home Care. In this role, she focuses on the business management of the company. Carrie knows first-hand the important role that caregivers play in the lives of the people who need their help and she feels fortunate to have the opportunity to support Griswold's caregivers, staff, clients and their families.
Carrie is also the Founder & Principal of Gray Breakthroughs, a professional coaching and consulting practice located in Wilmington, Delaware. As an experienced executive leader, coach, consultant, and speaker, she is passionate about helping reinvigorate individuals, leaders, and organizations.
Carrie previously worked in leadership roles in higher education and the nonprofit sector for over 25 years. As a highly engaged member of the community, she has served on several boards and advisory councils. Her current community engagement includes the Rotary Club of Wilmington (President-Elect 2023-2024), Delaware Theatre Company (President), Delaware Historical Society (Trustee), Forum of Executive Women Delaware (Past-President), and Fresh Start Scholarship Fund (Mentor).
Carrie holds a Doctor of Business Administration degree from Wilmington University, a Master of Science degree in Public Relations from the S.I. Newhouse School of Communications at Syracuse University, and a Bachelor of Arts degree in Communications from Elon University. She lives in Wilmington with her husband and son. In her spare time, Carrie enjoys spending time with family and friends, traveling, bingeing tv shows, reading books, and listening to her favorite audiobooks and podcasts. Her favorite spot to relax and unwind is at her family’s camp on Lake Bomoseen in Vermont. The Grays have a goal to see all 50 US States by the year 2027 and they have 6 states to go.
Theresa Williams
Client Care Manager
Theresa Williams serves as a Client Care Manager for Griswold Home Care. In this role, she manages the care of clients along the full care continuum – from matching a caregiver with a client to ensuring both the client’s and caregiver’s satisfaction with their partnership.
Theresa has worked for Griswold in this role for over four years. Prior to Griswold, Theresa spent most of her career in the banking industry, working mostly in mortgages and lending. She worked for MBNA as a credit analyst and for AIG Life Insurance in customer service.
She notes that she is a people person, and the best part of her job is interacting with both clients and caregivers to support them.
Jodie Sharpe
Office Manager
Jodie Sharpe serves as the Office Manager for Griswold Home Care. In this role, she supports the general operations of the office. In particular, she works closely with the Client Care Managers to support the caregivers in the field. As well, she works with the Talent Recruiter to ensure HR Compliance for the caregiver staff.
Employed at Griswold for over 22 years, Jodie initially started as a caregiver, but quickly demonstrated her ability to take on more administrative functions. Over the years she’s served in various roles including receptionist, client care manager, and human resources.
Jodie has spent her entire career with Griswold and came to a career in home care after serving as a caregiver for her grandmother. Following that experience, she completed her CNA training. Jodie greatly valued that caregivers in home care could provide individualized care for clients.
Jodie was born and raised in Delaware but spent some time living in Central America. She’s married and is the proud parent of two children and three dogs (including JoJo, our Office Mascot!).
Holly Mackowski
Business Finance Manager
Holly Mackowski serves as the Business Finance Manager for Griswold Home Care. In this role, she handles all client billing, caregiver payroll, and special projects related to the finances of the business. She’s been employed with Griswold Home Care for 16 years and has served in various roles focused on the operations management of the office and overall business. Prior to joining Griswold, Holly’s first career was in the hospitality industry.
Holly grew up in California and moved with her family to Delaware over 20 years ago. During her college career, Holly’s academic interests ranged from physics to anthropology but she has since discovered her love of accounting and she hopes to complete her bachelor’s degree in the coming years.
She has two young children and when she’s not busy with her children, she loves going to the beach, spending time outside, reading, and crocheting everything from potholders (quick and easy) to blankets (a longer commitment). Holly returned to live in California in 2019 and works remotely.
Carla Simmers
Client Care and Scheduling Manager
Carla Simmers serves as the Client Care and Scheduling Manager for Griswold Home Care. In this role, she supports the Client Care team by having a 10,000-foot view of the schedule each week and into the future. In addition, Carla is the key Client Care Manager for specific Continuing Care Retirement Communities, establishing relationships with key leaders in those communities. She also oversees the care of clients, working with the caregivers to ensure that our clients receive excellent care. Carla notes that her favorite part of her job is working with the clients and our caregivers to make a positive difference in the lives of our clients.
Employed with Griswold for the last five years, Carla started her career in the medical field after graduating from high school in Coatesville, Pennsylvania, where she was born and raised. She pursued her CNA certification in 2014 and in 2015 began to work for a hospice organization, which helped her realize that she wanted to be in a field where she could help people.
Carla and her husband enjoy the mountains and spending time with their family in Lancaster County. They love visiting the different areas in Sullivan County, Pa. She particularly loves taking her Shih Tzu, Toby, for walks and playing outside with him.
Nancy McCaffery
Client Care Manager
Nancy McCaffery serves as a Client Care Manager for Griswold Home Care. In this role, she manages the care of clients along the full care continuum – from matching a caregiver with a client to ensuring both the client’s and caregiver’s satisfaction with their partnership.
Nancy has been employed with Griswold Home Care for 12 years and has served in her role that entire time. Prior to Griswold she worked for a small business in accounts receivable. She notes that the best part of her job is helping families find the support and services they need for their loved ones.
Nancy is a Delaware native. She is married and has three children and four grandchildren.
Karen Burris and Bentley
On Call Administrator
Diana Armstrong
On Call Administrator
JoJo
Office Mascot
In Your Community
We’re in This Together
Our team is dedicated to improving the well-being of our community through serving those who need assistance to live where they love. We are active in the neighborhood, so you’ll see us around town at events, participating in associations and meetings, and supporting local organizations inside and outside the care industry. We firmly believe in our ability to create a happier and healthier place to live through the connections we make with the people in our community.
Jean’s Story
In 1982, Dr. Jean Griswold founded our company at her dining room table in a small suburb of Philadelphia. She found out that an elderly woman in her community had died of complications because she had no support system for care. Jean felt this was an easily preventable tragedy and was driven to find a solution by pairing Caregivers with those who could not thrive in their homes alone. She was a true visionary, establishing one of the first and most successful non-medical home care organizations in the country, despite being wheelchair-bound due to Multiple Sclerosis. Over 40 years later, her legacy lives on nationwide.
Scholarship
Where would we be without Caregivers? Their selflessness is astounding, yet they are often overlooked and underappreciated. The Jean Griswold Foundation is dedicated to supporting Caregivers, the backbone of the care industry. We provide educational scholarships so Care Professionals can further their training, enhance their skills, elevate their careers, and better assist the people they serve.
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