Griswold Home Care of Baton Rouge is a referral service that takes a unique and innovative approach to home care. Griswold matches you with a fully screened, independent professional caregiver based on your preferences. Griswold Home Care refers client-specific professional caregivers that empower you to self-manage your own home care arrangement. The office thoroughly screens all caregivers before they are eligible for a referral to you. The screening includes a 17-point process including criminal background checks, references, and a personal interview.
The Griswold Home Care family has been referring caregivers for over 30 years, and we understand the difficult decisions that surround the care of the aging or disabled. We understand that inviting someone into your home requires trust, and we want clients to be confident that they are being referred caregivers who provide the same level of care that we would want for our own families. In an effort to build your trust in us, we want you to meet our Griswold Home Care team in the Baton Rouge area.
Hunter and Rachel Dale – Owners
Griswold Home Care of Baton Rouge is independently owned by Hunter and Rachel Dale. Drawn to the home care industry through seeing first-hand the positive effects home care offered for their own family, Hunter and Rachel are dedicated to providing families of southern Louisiana a service that will allow seniors, as well as adults with physical and mental disabilities, to maintain the dignity, independence, safety, and peace of mind that they deserve. Hunter and Rachel live in Baton Rouge with their 2-year-old daughter, Caroline, and they are expecting their second daughter in the fall. They are both actively involved in many aspects of the business.
“We are grateful to be able to serve so many families in our community to make sure everyone has a resource for trustworthy, dependable, and experienced caregivers which enables our clients to live independently and safely in their homes.”
Christie Dornier, RN, BSN – Executive Director
As our Director, Christie brings 20 years of nursing, business operations, sales, and marketing experience to the team. Christie is responsible for all day to day operations of the business. She leads by example and guides our team in an energetic and encouraging way. Every Monday morning, Christie starts our week with a positive thought or quote. Though her responsibilities are vast, she always sets aside the time to listen to and love on our clients and our entire team.
“One of the greatest gifts of my job is seeing God work by connecting the selfless, loving heart of a caregiver with a family in need.”
Brook Kitto – Client Liaison
Brook’s passion for helping the sick and disabled started when she was in high school, where she worked as a Hospice Volunteer. While studying at Louisiana State University, Brook continued working as a Home Care Aid to a home-bound patient. Upon graduation from LSU, Brook spent a summer in New York City working for the Little Sisters of the Poor as a Hospitality Aid to the residents and Sisters at the facility. Upon her return home to Baton Rouge, Brook became a Certified Dementia Practitioner while working at a local memory care facility. Brook’s journey and experience in the industry give her the knowledge to help our clients navigate their journey of in-home care options in a compassionate and understanding way.
“I most enjoy working for Griswold because every day, our team serves the seniors in our community. My daily motivation for every day is a quote by St. Jeanne Jugan: ‘Love God very much, so that you can look after the aged well, for it is Jesus whom you care for in them.’”
Daniel Penn – Client Support Specialist
Daniel has worked in the industry for many years as a former Director and Care Provider. His experiences make him relatable and help in cultivating great relationships with the caregivers that we refer to our clients. Daniel is able to anticipate the needs of the clients and the challenges that the caregivers face. His kind and calm voice bring comfort to the caregivers, clients, and to everyone in the office. His favorite quote to end a Griswold Home Care meeting is, “Go, team, go!”
“I enjoy referring caregivers to individuals with specific care needs due to a lot of personal experiences with friends and family who needed personal care services. In my heart of hearts, we never know where, or who, may need the same care that we provide to others, and this is why I am so compassionate in regard to referring caregivers to families.”
Jessica Lieux – Client Support Specialist
Jessica is responsible for offering support to our clients and their families. She takes a thoughtful approach when referring caregivers who provide a high level of non-medical home care for our clients. Jessica helped with her grandmother’s care needs for over 2 years and her personal experience has allowed her to better understand what our families need. Jessica is a graduate of Mississippi State University, and her Southern accent makes you feel like you are sitting in your grandma’s kitchen.
“My goal is to make sure that my grandmother, and others like her, have high-quality care. I love being a part of this amazing team and the feeling of accomplishment when I am able to talk to clients and their families.”
Ellen Fagan, MHA
Ellen has a Bachelor’s in Health Service Administration and a Master’s of Health Administration in MHA. Her main role at Griswold is to refer skilled and experienced caregivers to our clients. She is focused on supporting our clients and meeting their specific needs to allow them to live safely and independently in their homes, all in a dignified way. Ellen is soft-spoken, compassionate, and gentle in her approach to providing support and guidance when needed. Ellen is familiar with dealing with the declining health of a loved one and knows firsthand the challenges our clients face.
“I am thankful for the opportunity to be able to make a difference in people’s lives. Never believe that a few caring people can’t change the world. For, indeed that’s all who ever have.”
Suzann Cannon – Client Support Specialist
Suzann’s story is unique in that she used Griswold to refer caregivers for her own mother for almost 2 years. After realizing what amazing care her mother received, and the support it gave Suzann, she decided that she wanted to help others in the same situation. Suzann has over 30 years of experience in the medical field as an LPN and Medical Assistant. Her industry knowledge allows her to refer caregivers who enhance the quality of life for those who wish to continue living independently, and she is dedicated to serving the families in our community. Suzann has a love for people and a helping heart — those qualities are evident in all that she does for our clients.
“I enjoy being able to assist with finding quality caregivers so that families can have peace of mind their loved one is not only well cared for, but also on a consistent basis.”
Lucionda Garnett – Lead Caregiver Recruiter
Luci’s smile and kindness are contagious, and her 16 years of industry experience allow her to hand-select only the top caregivers for our clients. She is responsible for finding the best caregivers in our community and fostering lasting relationships with the caregivers we refer.
“I love my job because I know that I am able to make a difference by ensuring that our families are receiving the adequate amount of support that they need during these trying times. Being able to provide love, support, and compassion are key elements to each of the individual’s success and their wellbeing. Nothing is more rewarding and fulfilling to me than knowing I had a hand in assisting in making someone’s day just a little bit brighter.”