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How We’re Keeping Clients and Caregivers Safe During the COVID-19 Pandemic

The health and wellness of our clients and caregivers is important to us, but it is even more critical now. In light of the COVID-19 pandemic, we want to assure you that Griswold Home Care offices are taking every precaution to keep clients, caregivers, and staff safe and healthy.

How are we staying on top of the pandemic?

As this is a rapidly evolving situation, we are closely monitoring both the Centers for Disease Control and Prevention (CDC) and World Health Organization’s (WHO) websites, as well as state and local government departments for live and up-to-date guidance and the newest knowledge related to COVID-19. As soon as updated information becomes available, we ensure that all offices are aware. Griswold offices are also adhering to recommendations from the CDC to prevent the spread of the virus.

How are we keeping clients and caregivers safe?

We have taken several steps to ensure the safety of our clients and caregivers, including:

  • Ensuring caregivers are healthy and follow proper protocols like wearing the appropriate personal protective equipment (PPE)
  • Reviewing policies and procedures that address staying home when sick and reporting illness
  • Preparing our offices for possible closures or work from home situations
  • Informing caregivers of what to do if they have been exposed to someone sent for testing or waiting for results, or who tests positive for COVID-19
  • Providing updated information on the pandemic as it becomes available
  • Checking in with quarantined clients that are at high risk for social isolation
  • Informing Caregivers and staff of available training to combat the spread of COVID-19
    • Hand Hygiene
    • Infection Control in Home Care
    • Protecting Clients During Flu Season
    • Standard Precautions

What are some tips for preventing the spread of COVID-19?

Due to the COVID-19 Virus being a global outbreak, an individual should use the following everyday preventative actions to avoid possible exposure or spread:

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Follow CDC’s recommendations for using a facemask.
    • Face masks are recommended to slow the spread of the virus. In situations where the caregiver cannot maintain a social distance of 6 feet or more, face coverings should be worn. When available, supply your caregivers with a choice of an N95, KN95, or surgical mask.
    • If surgical masks or N95, or KN95 masks are not available, a cloth face covering should be used.
    • Cloth face coverings should fit snugly but comfortably against the side of the face, be secured with ties or loops, include multiple layers of fabric, allow for breathing without restriction, and be able to be laundered in a machine.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.

In addition to these measures, we have also created a COVID-19 FAQs post with information from the CDC.

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