Frequently Asked Questions About Home Care Services
Does having home care result in a loss of independence?
Not at all. We believe that independence is being in control of your decisions. Having home care services means being in control of your activities and retaining as much independence as each situation allows. Many clients just need a little help to continue living a safe and productive life, while some might be recovering from a fall, surgery, or other conditions. Regardless of the situation, our goal is to refer a caregiver that can enable the best possible outcomes while allowing you to remain in control of your care and daily decisions.
How can I trust a caregiver in my home?
Just like nurses and doctors, professional caregivers have chosen a career in compassionate care for those in need. Griswold Home Care implements a proprietary recruiting system, which includes but is not limited to, a comprehensive background check and screening for compassion, identity, integrity, and competence. Less than 5% of all applicants meet our stringent screening criteria. Many caregivers come from word of mouth referrals from other happy clients.
How does Griswold attract the best caregivers?
It starts with the premise that we will not refer a caregiver into your home that we would not welcome into our own home. This high bar was set by our founder in 1982 and is the backbone of our recruiting philosophy. Like any working professional, caregivers are attracted to organizations that build trust and embody compassion, stability, and promise. We encourage you to meet our office team to experience the compassion they demonstrate and the dignity protect, these same qualities that are shown to each caregiver that is referred into your home.
What if we don’t like our caregiver?
Contact our office and we will refer another caregiver as quickly as possible at no additional cost.
Will we have a choice in selecting the caregiver?
Yes, you play a very important role in selecting the professional caregiver you work with. Our office staff meets with each family to understand what unique skills, preferences and personality are desired in a caregiver. Feedback we receive from our satisfied clients indicates that a personality match is the #1 factor in a successful caregiver-client relationship, so we rely on client input. With your criteria in hand, we will make the right decision based on our experience.
What is the process of finding a caregiver?
We make the process of finding a caregiver very simple and prompt. Give us a call, and we will conduct a brief phone discussion to understand your needs. After the call, we will come to your home to do a needs assessment and to meet with whomever will be involved in selecting the appropriate caregiver and paying for care. Within 24 hours of the home visit, we can usually provide a professional caregiver to your home. Our team continuously screens caregivers beyond the current demand to give you quick access to the best caregivers in our community should the need arise or your needs change over time.
If you still have questions or concerns regarding home care services or caregivers, don’t hesitate to contact us today at (877) 268-3277.