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Griswold Home Care for Greensboro Receive 2023 Best of Home Care Awards

Greensboro, NC - Griswold Home Care for Greensboro announced that they were awarded 2023 Best of Home Care recognition - Employer of Choice, Leader in Experience, and Provider of Choice awards. These awards are granted only to top-ranking home care providers, based on client satisfaction scores gathered by Home Care Pulse, an independent satisfaction research firm for home care. Griswold Home Care for Greensboro is now ranked among the top 10% of home care providers participating in the nationwide Home Care Pulse Satisfaction Management Program.

“We’re excited to congratulate Griswold Home Care for Greensboro for their well-deserved achievements,” says Todd Austin, President of Home Care Pulse. “It’s wonderful to see the hard work these multiple franchise locations have put in to provide high-quality care and employment – and their effort isn’t going unnoticed. This award allows them to provide proof of quality to potential new clients and caregivers.”

This accomplishment demonstrates the Greensboro offices’ long-term dedication to excellent care and quality improvement. To qualify for this award, 10% of each franchise’s clients and caregivers were interviewed by Home Care Pulse each month. Over a 12-month period, both the Greensboro office received high client and caregiver satisfaction ratings in caregiver training, the compassion of caregivers, communication, scheduling, client/caregiver compatibility, and more. Using feedback from clients and employees and quality benchmarks from Home Care Pulse, the Greensboro team set goals to provide the best possible experience.

The Leader in Experience award is the highest achievable recognition. It represents an elite group of 10% of home care agencies participating in the program and has proven that they provide quality care across every satisfaction category measured. The Provider of Choice award is earned for the highest levels of client satisfaction, and the Employer of Choice award represents the highest levels of employee satisfaction.

“At Home Care Pulse, our mission is to help home care businesses create an experience beyond client and caregiver expectations,” says Todd Austin, President of Home Care Pulse. “When we see agencies like Griswold Home Care for Greensboro that have effectively provided outstanding care and employment experiences, we know we’re on the right track. Griswold Home Care for Greensboro has worked extremely hard to prioritize high-quality care and employment, and their work hasn’t gone unnoticed. This award allows them to show proof of quality to potential clients and caregivers.”

About Griswold

With 170 locations in 31 states, Griswold is one of the country’s top home care companies, providing professional, compassionate caregivers 24/7. Griswold’s “Live Assured” promise gives both clients and their loved ones peace of mind, so they can live without the weight of worry. Griswold helps adults maintain quality of life despite advanced age, onset of illness, or post-surgery recovery through services including companion care, home services, personal care and respite care. Founded by the late Jean Griswold in 1982, the company has maintained its founder’s profound sense of empathy for older and disabled adults and those living with chronic conditions. For more information, visit www.griswoldhomecare.com or call 215.402.0200.

About Home Care Pulse

Home Care Pulse leads the home care industry in experience management, online training, and review management. Through its Care Intelligence Platform, HCP empowers home care providers to attract and retain caregivers even during a historic caregiver shortage. HCP also conducts the annual Home Care Benchmarking Study, the most comprehensive survey of home care providers in North America and administers the annual Best of Home Care awards to agencies that achieve best-in-class client and caregiver satisfaction scores. For more information, visit https://www.homecarepulse.com/.

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  • “I would like to take a moment to share my heart felt thanks to Griswold Home Care for referring two excellent caregivers for my mother who has Alzheimer’s. It means so much to be able to go to sleep at night and go to work without worrying that Mom is ok. Griswold i.e Bruce, and two caregivers he referred, Annette and Bobbie, have been an answered ...”
    - Michael S.
  • “Griswold Home Care could not have been a better choice when my mother needed extra help while still at home. Bruce is such a caring person. He helped make emergency referral arrangements for us when we needed that as well. My mother bonded especially with one caregiver he referred that helped her until she had to move up to a skilled nursing ...”
    - Daughter of Frances
  • “My family was facing a situation where my mom needed extensive home care due to age and declining health. She very much wanted to spend her remaining time in her home and not an assisted living facility. We were at the point where we needed around the clock care. Finding full time live-in care seemed like a huge task and responsibility. I was in ...”
    - Serena
  • “I was certainly pleased with the referral services Griswold provided during my 5 weeks of home recovery for my broken ankle. If I have to have more surgery I will certainly be back in touch. Both caregivers you referred to me were extremely helpful with housework and shopping. They did not waste a moment when they came to help. It is good to know ...”
    - Grundy M.
  • “I’m working with a caregiver referred by Griswold Home Care for my wife and everything is fine. They found somebody to match our preferences very quickly and their referral service is very good. The caregiver is easy to work with and very good. Added to that, the caregiver’s price is fair.”
    - Alice
  • “I used Griswold Home Care referred caregivers for a couple of weeks and the caregivers’ services were great. As soon as I called the office they referred somebody to start the next day.”
  • “I wanted to personally thank you and the members of your team for the excellent care and consistent support that you provided to my mother Minnie. While I know that for some in this industry this is just a job, it was quite clear that for you and all the caregivers that you referred to my mother’s home this truly is a calling. She constantly gave ...”
    - Myra
  • “I would like to recommend Launa M, a caregiver you referred to my parents, without reservation. Launa took care of my 83 year-old father for the last eight months and she did an excellent job. Most importantly, she quickly figured out my father’s quirky personality and he genuinely enjoyed her company. Launa’s duties ranged from running errands and ...”
    - Anonymous
  • “I Thank God for Griswold Home Care and your Phenomenal Staff. I was searching for some needed short term assistance, to keep myself from becoming “burnt out”, as the main care provider for my Brother who has Parkinson, when I meet Mr. Bruce McReynolds. Bruce, your caring, compassionate ways and professional knowledge of helpful Resources & top ...”
    - Anonymous

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About Jean Griswold

Our founder, Jean Griswold, was a care professional who became a visionary entrepreneur when she started the first non-medical home care franchise in the United States while running her own home care business.

Jean started at her dining room table in 1982 in suburban Philadelphia. Her husband, Minister and Doctor Lincoln Griswold, informed her that an elderly woman in their parish had died through the complications associated with malnutrition and dehydration because she had no support system to care for her. Jean was deeply saddened by what she felt was an easily preventable tragedy. She was driven to act.

Jean Griswold was an extraordinary leader. She was diagnosed with multiple sclerosis in 1967 at the age of 36 but continued to work actively in her office until she was 79. She published a book, “Fears of the Elderly” in 2013.

Jean was born in New York City. She received a bachelor’s degree in economics and business from Douglass College and a master’s degree in personnel and guidance from Rutgers University. She received an honorary doctorate from Holy Family University in 2006. From 2003 to 2004 she was Entrepreneur in Residence at the Wharton School of the University of Pennsylvania. She won numerous awards, including the Spirit of Philadelphia Award, the Working Woman’s 2001 Entrepreneur of the Year honor, and the 2002 MS National Achievement Award of the National Multiple Sclerosis Society.

Jean passed away on January 28th, 2017 at the age of 86. She was an inspirational woman and entrepreneur, and despite her passing, her values live on in Griswold Home Care today.

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