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Griswold Home Care of Harford & Cecil County Receives 2021 Best of Home Care® – Provider of Choice Award

Havre de Grace, MD – Griswold Home Care of Harford & Cecil County announced today that it has received the 2021 Best of Home Care – Provider of Choice Award from Home Care Pulse. The Provider of Choice Award is granted only to the top-ranking home care providers, based on client satisfaction scores gathered by Home Care Pulse, an independent satisfaction research firm for home care. Griswold Home Care of Harford & Cecil County is now ranked among a select few home care providers across the country who have proven their ability to provide outstanding care.

“We’re excited to congratulate Griswold Home Care of Harford & Cecil County for their well-deserved achievement on earning the Best of Home Care – Provider of Choice Award,” says Erik Madsen, CEO of Home Care Pulse. “It’s wonderful to see the hard work that Griswold Home Care of Harford & Cecil County is putting in to provide high-quality care and employment – and their effort isn’t going unnoticed. This award allows them to provide proof of quality to potential new clients and caregivers.”

Best of Home Care – Provider of Choice award-winning providers have contracted with Home Care Pulse to gather feedback from their clients by conducting live phone interviews with their clients each month. Because Home Care Pulse is a third-party company, it is able to collect honest and unbiased feedback.

“We are honored to have been the recipient of the 2021 Provider of Choice Award through Home Care Pulse. Our team is dedicated to providing excellent in-home care services to our community and committed to client satisfaction. We are grateful to all our amazing clients and caregivers. Thank you for choosing Griswold Home Care of Harford & Cecil Counties to help keep your loved ones in the place that they love,” says Clover Macon, Director of Griswold Home Care of Harford & Cecil County.

“At Home Care Pulse, our mission is to help home care businesses create an experience that goes beyond client and caregiver expectations,” says Erik Madsen, CEO of Home Care Pulse. “We are happy to recognize Griswold Home Care of Harford & Cecil County as a Best of Home Care – Provider of Choice and to celebrate their accomplishments as a trusted home care provider.”

To find out more about Griswold Home Care of Harford & Cecil County’s commitment to excellence, please visit https://www.griswoldhomecare.com/harford-cecil-county/ or call (410) 927-5652.

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About Griswold Home Care

With 200 locations in 30 states, Griswold Home Care is one of the country’s top home care companies, delivering compassionate care 24/7 to its clients. Its purpose is to give people the help they need to live in the place they love. Through this purpose, Griswold Home Care helps adults maintain quality of life despite advanced age or onset of illness through services including companion care, home services, personal care, and respite care. Founded by the late Jean Griswold in 1982, the company has maintained its founder’s profound sense of empathy for older and disabled adults and those living with chronic conditions. For more information, visit www.griswoldhomecare.com or call 215.402.0200.

About Home Care Pulse

Home Care Pulse is the industry’s leading firm in satisfaction research, quality assurance, and caregiver training. On behalf of home care businesses across North America, Home Care Pulse gathers unbiased satisfaction ratings from clients and caregivers and detailed feedback to ensure the best in-home care possible can be provided. Powerful online reports allow businesses to identify needs and take action to reduce increase satisfaction, reduce caregiver turnover, and address client needs. Home Care Pulse combines detailed client/caregiver insights with top-rated caregiver training through In The Know. For more information, please call Home Care Pulse at (877) 307-8573 or visit homecarepulse.com.

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About Jean Griswold

Our founder, Jean Griswold, was a care professional who became a visionary entrepreneur when she started the first non-medical home care franchise in the United States while running her own home care business.

Jean started at her dining room table in 1982 in suburban Philadelphia. Her husband, Minister and Doctor Lincoln Griswold, informed her that an elderly woman in their parish had died through the complications associated with malnutrition and dehydration because she had no support system to care for her. Jean was deeply saddened by what she felt was an easily preventable tragedy. She was driven to act.

Jean Griswold was an extraordinary leader. She was diagnosed with multiple sclerosis in 1967 at the age of 36 but continued to work actively in her office until she was 79. She published a book, “Fears of the Elderly” in 2013.

Jean was born in New York City. She received a bachelor’s degree in economics and business from Douglass College and a master’s degree in personnel and guidance from Rutgers University. She received an honorary doctorate from Holy Family University in 2006. From 2003 to 2004 she was Entrepreneur in Residence at the Wharton School of the University of Pennsylvania. She won numerous awards, including the Spirit of Philadelphia Award, the Working Woman’s 2001 Entrepreneur of the Year honor, and the 2002 MS National Achievement Award of the National Multiple Sclerosis Society.

Jean passed away on January 28th, 2017 at the age of 86. She was an inspirational woman and entrepreneur, and despite her passing, her values live on in Griswold Home Care today.

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