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Griswold Home Care of Southwest Houston Receives 2021 Best of Home Care® Leader in Excellence Award

Houston, TX – Griswold Home Care of Southwest Houston announced today that it received the distinguished 2021 Best of Home Care –Leader in Excellence Award from Home Care Pulse, the leading firm in quality assurance for home care. The Leader in Excellence Award is the highest recognition awarded by Home Care Pulse and is given to select home care businesses that consistently rank among the very highest in 10 or more quality metrics. As a Leader in Excellence, Griswold Home Care of Southwest Houston is now ranked among the top 10% of home care providers participating in the nationwide Home Care Pulse Satisfaction Management Program.

This accomplishment demonstrates Griswold Home Care of Southwest Houston’s long-term dedication to excellent care and quality improvement. To qualify for this award, 10% of Griswold Home Care of Southwest Houston’s clients and caregivers were interviewed each month by Home Care Pulse. Over a 12-month period, Griswold Home Care of Southwest Houston received high client and caregiver satisfaction ratings in areas such as caregiver training, compassion of caregivers, communication, scheduling, client/caregiver compatibility, etc. Using feedback from clients and employees, as well as quality benchmarks from Home Care Pulse, the Griswold Home Care of Southwest Houston management team set goals to reach the highest level of excellence possible.

“The recognition that comes with this award is humbling, and we will continue to provide exceptional support to our caregivers and clients,” says Jim Vonderhaar, owner of Griswold Home Care of Southwest Houston.

The Best of Home Care – Leader in Excellence Award highlights the top-performing home care businesses in the nation. Home Care Pulse believes that by honoring these providers, families looking for in-home care for a loved one will be able to recognize and choose a trusted home care provider.

“At Home Care Pulse, our mission is to help home care businesses create an experience that goes beyond client and caregiver expectations,” says Erik Madsen, CEO of Home Care Pulse. “When we see agencies like Griswold Home Care of Southwest Houston that have made an effort to provide outstanding care and employment experiences, we know we’re on the right track. Griswold Home Care of Southwest Houston has worked extremely hard to provide high-quality care and employment, and their work hasn’t gone unnoticed. This award allows them to provide proof of quality to potential and new clients and caregivers.”

To find out more about Griswold Home Care of Southwest Houston’s commitment to excellence, please visit https://www.griswoldhomecare.com/houston-southwest/ or call (281) 978-4244.

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Griswold Home Care of Southwest Houston Receives 2021 Best of Home Care® – Provider of Choice Award

Houston, TX – Griswold Home Care of Southwest Houston announced today that it has received the 2021 Best of Home Care – Provider of Choice Award from Home Care Pulse. The Provider of Choice Award is granted only to the top-ranking home care providers, based on client satisfaction scores gathered by Home Care Pulse, an independent satisfaction research firm for home care agencies. Griswold Home Care of Southwest Houston is now ranked among a select few home care providers across the country who have proven their ability to provide outstanding care.

“We’re excited to congratulate Griswold Home Care of Southwest Houston for their well-deserved achievement on earning the Best of Home Care – Provider of Choice Award,” says Erik Madsen, CEO of Home Care Pulse. “It’s wonderful to see the hard work that Griswold Home Care of Southwest Houston is putting in to provide high-quality care and employment – and their effort isn’t going unnoticed. This award allows them to provide proof of quality to potential new clients and caregivers.”

Best of Home Care – Provider of Choice award-winning providers have contracted with Home Care Pulse to gather feedback from their clients by conducting live phone interviews with their clients each month. Because Home Care Pulse is a third-party company, it is able to collect honest and unbiased feedback.

“Despite the challenges brought on by COVID-19, our team continued to deliver at the highest levels to keep our clients safe, happy and well cared for. The Provider of Choice Award is testament to that hard work and dedication,” says Jim Vonderhaar, Owner of Griswold Home Care of Southwest Houston.

“At Home Care Pulse, our mission is to help home care businesses create an experience that goes beyond client and caregiver expectations,” says Erik Madsen, CEO of Home Care Pulse. “We are happy to recognize Griswold Home Care of Southwest Houston as a Best of Home Care – Provider of Choice and to celebrate their accomplishments as a trusted home care provider.”

To find out more about Griswold Home Care of Southwest Houston’s commitment to excellence, please visit https://www.griswoldhomecare.com/houston-southwest/ or call (281) 978-4244.

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Griswold Home Care of Southwest Houston Receives 2021 Best of Home Care®–Employer of Choice Award

Houston, TX – Griswold Home Care of Southwest Houston announced today that it has received the 2021 Best of Home Care – Employer of Choice Award from Home Care Pulse. The Employer of Choice Award is granted only to the top-ranking home care providers, based on caregiver satisfaction scores gathered by Home Care Pulse, an independent satisfaction research firm for home care agencies. Griswold Home Care of Southwest Houston is now ranked among the best employers of in-home caregivers in the region.

“We’re excited to congratulate Griswold Home Care of Southwest Houston for their well-deserved achievement on earning the Best of Home Care – Employer of Choice Award,” says Erik Madsen, CEO of Home Care Pulse. “Since this award is based on employee feedback, it shows the dedication Griswold Home Care of Southwest Houston has to providing their employees with a great working experience, while ensuring clients have well-trained, compassionate caregivers.”

Best of Home Care – Employer of Choice award-winning providers work with Home Care Pulse to gather feedback from their caregivers via live phone interviews each month. Because Home Care Pulse is an independent company, it is able to collect honest and unbiased feedback.

“We are honored to have won this award and set high standards for ourselves to be the best employer we can while providing top-quality care to our clients,” says Jim Vonderhaar, Owner of Griswold Home Care of Southwest Houston.

“At Home Care Pulse, our mission is to help home care businesses create an experience that goes beyond client and caregiver expectations,” says Erik Madsen, CEO of Home Care Pulse. “When we see agencies like Griswold Home Care of Southwest Houston that have made an effort to provide an outstanding employment experience, we know we’re on the right track. Griswold Home Care of Southwest Houston has worked extremely hard to provide high-quality care and employment, and their work hasn’t gone unnoticed. This award allows them to provide proof of quality to potential and new clients and caregivers.”

To find out more about Griswold Home Care of Southwest Houston’s commitment to excellence, please visit https://www.griswoldhomecare.com/houston-southwest/ or call (281) 978-4244.

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About Griswold Home Care

With 200 locations in 30 states, Griswold Home Care is one of the country’s top home care companies, delivering compassionate care 24/7 to its clients. Its purpose is to give people the help they need to live in the place they love. Through this purpose, Griswold Home Care helps adults maintain quality of life despite advanced age or onset of illness through services including companion care, home services, personal care, and respite care. Founded by the late Jean Griswold in 1982, the company has maintained its founder’s profound sense of empathy for older and disabled adults and those living with chronic conditions. For more information, visit www.griswoldhomecare.com or call 215.402.0200.

About Home Care Pulse

Home Care Pulse is the industry’s leading firm in satisfaction research, quality assurance, and caregiver training. On behalf of home care businesses across North America, Home Care Pulse gathers unbiased satisfaction ratings from clients and caregivers and detailed feedback to ensure the best in-home care possible can be provided. Powerful online reports allow businesses to identify needs and take action to reduce increase satisfaction, reduce caregiver turnover, and address client needs. Home Care Pulse combines detailed client/caregiver insights with top-rated caregiver training through In The Know. For more information, please call Home Care Pulse at (877) 307-8573 or visit homecarepulse.com.

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  • “Griswold has been working with us for over a year. The care that we have received is so helpful. Most recently Ashanti has been wonderful and we look forward to her continuing to be with us.”
    - Valerie
  • “Debrah Bradley was wonderful. She's a great listener, easy to talk to. She's also warm and caring. I'm going to miss her. Your company was always ready to please and easy to talk to. They did everything I could haveask for. Friendly and ann very helpful. I will recommend you to everyone I know.”
    - Susan Gregory

About Jean Griswold

Our founder, Jean Griswold, was a care professional who became a visionary entrepreneur when she started the first non-medical home care franchise in the United States while running her own home care business.

Jean started at her dining room table in 1982 in suburban Philadelphia. Her husband, Minister and Doctor Lincoln Griswold, informed her that an elderly woman in their parish had died through the complications associated with malnutrition and dehydration because she had no support system to care for her. Jean was deeply saddened by what she felt was an easily preventable tragedy. She was driven to act.

Jean Griswold was an extraordinary leader. She was diagnosed with multiple sclerosis in 1967 at the age of 36 but continued to work actively in her office until she was 79. She published a book, “Fears of the Elderly” in 2013.

Jean was born in New York City. She received a bachelor’s degree in economics and business from Douglass College and a master’s degree in personnel and guidance from Rutgers University. She received an honorary doctorate from Holy Family University in 2006. From 2003 to 2004 she was Entrepreneur in Residence at the Wharton School of the University of Pennsylvania. She won numerous awards, including the Spirit of Philadelphia Award, the Working Woman’s 2001 Entrepreneur of the Year honor, and the 2002 MS National Achievement Award of the National Multiple Sclerosis Society.

Jean passed away on January 28th, 2017 at the age of 86. She was an inspirational woman and entrepreneur, and despite her passing, her values live on in Griswold Home Care today.

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