Houston, TX – Griswold Home Care of Southwest Houston announced today that it received the distinguished 2021 Best of Home Care –Leader in Excellence Award from Home Care Pulse, the leading firm in quality assurance for home care. The Leader in Excellence Award is the highest recognition awarded by Home Care Pulse and is given to select home care businesses that consistently rank among the very highest in 10 or more quality metrics. As a Leader in Excellence, Griswold Home Care of Southwest Houston is now ranked among the top 10% of home care providers participating in the nationwide Home Care Pulse Satisfaction Management Program.
This accomplishment demonstrates Griswold Home Care of Southwest Houston’s long-term dedication to excellent care and quality improvement. To qualify for this award, 10% of Griswold Home Care of Southwest Houston’s clients and caregivers were interviewed each month by Home Care Pulse. Over a 12-month period, Griswold Home Care of Southwest Houston received high client and caregiver satisfaction ratings in areas such as caregiver training, compassion of caregivers, communication, scheduling, client/caregiver compatibility, etc. Using feedback from clients and employees, as well as quality benchmarks from Home Care Pulse, the Griswold Home Care of Southwest Houston management team set goals to reach the highest level of excellence possible.
“The recognition that comes with this award is humbling, and we will continue to provide exceptional support to our caregivers and clients,” says Jim Vonderhaar, owner of Griswold Home Care of Southwest Houston.
The Best of Home Care – Leader in Excellence Award highlights the top-performing home care businesses in the nation. Home Care Pulse believes that by honoring these providers, families looking for in-home care for a loved one will be able to recognize and choose a trusted home care provider.
“At Home Care Pulse, our mission is to help home care businesses create an experience that goes beyond client and caregiver expectations,” says Erik Madsen, CEO of Home Care Pulse. “When we see agencies like Griswold Home Care of Southwest Houston that have made an effort to provide outstanding care and employment experiences, we know we’re on the right track. Griswold Home Care of Southwest Houston has worked extremely hard to provide high-quality care and employment, and their work hasn’t gone unnoticed. This award allows them to provide proof of quality to potential and new clients and caregivers.”
To find out more about Griswold Home Care of Southwest Houston’s commitment to excellence, please visit https://www.griswoldhomecare.com/houston-southwest/ or call (281) 978-4244.
About Griswold Home Care
With 170 locations in 30 states, Griswold Home Care is one of the country’s top home care companies, delivering compassionate care 24/7 to its clients. Its purpose is to give people the help they need to live in the place they love. Through this purpose, Griswold Home Care helps adults maintain quality of life despite advanced age or onset of illness through services including companion care, home services, personal care, and respite care. Founded by the late Jean Griswold in 1982, the company has maintained its founder’s profound sense of empathy for older and disabled adults and those living with chronic conditions. For more information, visit www.griswoldhomecare.com or call 215.402.0200.
About Home Care Pulse
Home Care Pulse is the industry’s leading firm in satisfaction research, quality assurance, and caregiver training. On behalf of home care businesses across North America, Home Care Pulse gathers unbiased satisfaction ratings from clients and caregivers and detailed feedback to ensure the best in-home care possible can be provided. Powerful online reports allow businesses to identify needs and take action to reduce increase satisfaction, reduce caregiver turnover, and address client needs. Home Care Pulse combines detailed client/caregiver insights with top-rated caregiver training through In The Know. For more information, please call Home Care Pulse at (877) 307-8573 or visit homecarepulse.com.