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The Griswold Difference in Sussex Kent County, Delaware

How our clients describe their experience working with the Griswold Sussex-Kent County office

 

What others are saying:

“Thank you!  Thank you! Thank you! from the bottom of my heart!  You were always ready to help and support my mom’s needs and did so with respect.  The office staff were very caring and professional.  You made my life so much easier knowing your caregivers were there!”

“My Care Coordinator was extremely knowledgeable, helpful and professional.  The week I signed Mom up her condition was worsening daily.   The Coordinator worked with Mom’s needs and went above and beyond.  Her caring and compassion meant the world to me!!  Thank you for making an emotional, tough situation easier!”

“We want you to know how much we appreciate your help yesterday when we could not reach our mother.  We were very worried and your willingness to leave your office in the middle of the day and drive to her house to check on her was the sole reason our crisis was resolved.  We know you went far beyond your normal responsibility and we are very grateful.”

“As you know we signed up with Griswold Home Care in June, 2015, after we had been with another company whose office so was so disorganized we had to leave there.  Griswold was recommended to me by an acquaintance and that was the best recommendation I have received.  You and your co-workers made the transition smooth and painless for us.  Everyone I ever spoke to on the phone was pleasant and efficient.  I just can’t say enough good things about the ladies who helped my mom.  My mom always looked forward to the days her caregiver came and was always treated with respect and kindness and often gave us pointers on how to make things more comfortable for my mom.  I never worried about things when the caregiver was there.  I truly feel my mom lived longer because of the care she received from Griswold.”

“Thank you so much for all your hard work, support and encouraging words over the past few months.  I know when my parents met with you originally they didn’t foresee the major changes that unfolded shortly thereafter.  I feel so fortunate my parents chose Griswold because of the kindness, respect and integrity everyone I worked with demonstrated.  It made an extremely difficult time for my family as smooth and reassuring as such a situation could be.  I truly miss working with you.”

“Thank you for your professional and caring help you gave us during such a difficult time.  Thanks for dealing with some situations and making them your concern as well as ours.”

“My caregivers were always on time and they were gently with my husband and compassionate and kind.”

“There is nothing you don’t do well.  Please don’t change!  You cover every situation with kindness and understanding.  I could not have gotten better without my caregivers and they deserve recognition.”

“Staff are very knowledgeable, my coordinator always courteous and the caregiver’s time with my mother – Priceless.”

“Mom was matched up with a wonderful caregiver.  She enjoyed the socialization and felt safe with her.  The caregiver arrived on time for every shift (This is the most important quality to me).  Services were provided quickly and never a request that was not filled.  Office staff are always pleasant and knowledgeable.  Thank you for your help during a very difficult time.”

“Griswold came into my life when my best friend, my grandmother, was diagnosed with ALS – Lou Gehrig’s Disease.  Not only did they allow my grandmother to be comfortable during a cruel term of illness, but Griswold became our family.  After my grandmother’s recent passing, our Griswold family has kept in touch with me and my family nonstop to make sure that we are doing alright.  Words cannot express how blessed we were to have had you come into our lives.  Thank you for making the remainder of my grandmother’s life beautiful and full of love.”

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